Terms of Use for AA Travel SIM
Last Updated: 7th April 2025
1. Acceptance of Terms
By accessing or using the website AA Travel SIM (https://aatravelsim.com), operated by Elite Links (M) Sdn Bhd (Company Registration No.: 201801017105 (1279121P)), you agree to comply with these Terms of Use. If you disagree, do not use this website.
2. Eligibility
Users must be 18 years or older to purchase products or create an account.
False identification during registration will result in account suspension or deletion.
3. Product Terms
Physical SIMs & eSIMs:
Voice Call Plans: Require e-KYC verification as mandated by the Malaysian Communications and Multimedia Commission (MCMC).
Data-Only Plans: No e-KYC required.
Device Compatibility: eSIMs require supported devices (list updated periodically on the website). Customers must verify compatibility before purchase.
Plan Validity: Data quotas expire after the stated validity period; unused data is forfeited.
4. Payment & Delivery
Payment Methods:
DuitNow QR, FPX, Debit/Credit Cards (VISA/Mastercard), and Malaysian e-wallets.Delivery:
Physical SIMs: Shipped within 2 working days. Estimated delivery:
West Malaysia: 3 working days.
East Malaysia: 5 working days.
Self-pickup available at designated airports (locations listed on the website).
eSIMs: QR code delivered via email immediately after payment confirmation.
5. Refunds & Returns
Refunds:
Non-Refundable: If data usage exceeds 100MB.
Full Refund: Issued if the user cannot connect to the network or use data (<100MB) at the destination country, despite customer support assistance.
Warranty: Covers network connectivity issues only (subject to verification).
6. Referral Program
Participation:
Referral IDs are captured via URL/cookies upon first website visit.
Commissions are paid to affiliates when referred users complete purchases.
Shared Data: Referrer’s name, email, and purchase details for reporting.
Restrictions:
Only pre-approved affiliate partners may participate.
Fraudulent activity (e.g., self-referrals) voids rewards.
7. Account Management
User Responsibilities:
Maintain a strong password; notify us of unauthorized access.
Termination:
Accounts inactive for 2 years (no login/purchases) will be suspended after two email notifications.
8. Intellectual Property
Ownership: All content, trademarks (e.g., “AA Travel SIM”), logos, and product designs are owned by Elite Links (M) Sdn Bhd.
Restrictions: Unauthorized use, reproduction, or modification of content is prohibited.
9. Liability Limitations
Disclaimer:
We are not liable for service interruptions, third-party telecom network issues, or data coverage limitations.
Use of products/services is at your own risk.
10. Governing Law & Disputes
Jurisdiction: Governed by Malaysian law. Disputes resolved in Malaysian courts.
11. Amendments
Updates to these Terms will be notified via email. Continued use constitutes acceptance.
12. Contact Information
For inquiries or legal notices:
Email: [email protected]
Address: The Vertical Business Suite, Tower B, Level 17 Unit 05, Jalan Kerinchi, 59200 Bangsar South, Kuala Lumpur, Malaysia.